Job Description
Lead Risk Management, Broking Operations and Settlement for the business, overseeing RMS, back-office, depository/DP, banking, payments, exchange and clearing operations. Ensure strong regulatory compliance, operational controls, risk monitoring and timely settlements while driving automation, technology improvements, vendor management and superior client service across the complete trading lifecycle.
Key Responsibilities
- Risk Management & RMS
- Own the overall Risk Management framework for the broking business.
- Oversee RMS operations covering pre-trade, intra-day and post-trade risk management.
- Establish and monitor client-wise and segment-wise exposure, margin and risk limits.
- Oversee management of MTF, F&O, intraday, pledged securities and other leveraged products.
- Ensure effective monitoring of margin shortfalls, peak margin requirements, collateral and client exposures.
- Develop appropriate risk limits, escalation matrices and exception management processes.
- Work closely with Technology and RMS vendors to ensure accuracy, stability and real-time risk monitoring.
- Ensure robust contingency and disaster-recovery procedures for critical risk systems.
- Back Office & Settlement Operations
- Oversee the complete trade-to-settlement lifecycle across Equity, Derivatives, Currency and other applicable segments.
- Lead Back Office operations including:
- Trade processing
- Contract notes
- Ledger management
- Pay-in / pay-out
- Settlement
- Corporate actions
- Reconciliation
- Client reporting
- P&L and taxation reports
- Ensure timely and accurate reconciliation between exchanges, clearing corporations, banks, depositories and internal systems.
- Drive automation and reduction of manual operational processes.
- Establish strong maker-checker and operational control mechanisms.
- Depository / DP Operations
- Oversee the Depository Participant operations across CDSL/NSDL.
- Ensure efficient processing of:
- Demat account opening
- Rematerialisation / dematerialisation
- Transfers
- Pledge / unpledge
- DDPI
- Corporate actions
- Transmission
- Account closure
- Ensure adherence to depository and regulatory requirements.
- Monitor DP reconciliations and operational exceptions.
- Improve turnaround times and client experience across DP services.
- Banking & Payments
- Own the operational relationship with banking partners supporting the broking business.
- Oversee client fund movement, pay-in/pay-out and settlement-related banking operations.
- Ensure timely reconciliation of client funds, bank balances and settlement obligations.
- Manage processes around UPI, payment gateways, e-mandates and other payment infrastructure.
- Ensure strong controls around client funds and segregation requirements.
- Work with Finance and Compliance to ensure regulatory adherence and accurate reporting.
- Exchange & Clearing Operations
- Oversee operational relationships with:
- NSE
- BSE
- MCX / other relevant exchanges
- Clearing Corporations
- CDSL
- NSDL
- Ensure smooth functioning of exchange connectivity, clearing and settlement processes.
- Coordinate resolution of operational issues, exchange queries and settlement exceptions.
- Ensure preparedness for new exchange/regulatory requirements and circular implementations.
- Regulatory & Operational Compliance
- Work closely with the Compliance and Legal teams to ensure operational adherence to SEBI, exchange, clearing corporation and depository regulations.
- Ensure timely implementation of regulatory circulars impacting operations.
- Establish robust SOPs, controls and audit trails.
- Coordinate internal, statutory, exchange, SEBI and depository audits from an operations perspective.
- Ensure timely closure of audit observations and operational gaps.
- Client Operations & Service Delivery
- Oversee operational aspects of the entire client lifecycle, including:
- Account opening
- KYC / Re-KYC
- Activation
- Trading operations
- Funds
- Demat
- Settlements
- Account closure
- Improve operational TATs and reduce client complaints and escalations.
- Build effective escalation mechanisms for high-value and critical client issues.
- Work with Customer Service, Product and Technology teams to improve client journeys.
- Technology & Systems
- Partner closely with the CTO/CIO/Product teams to ensure that operational systems are scalable and reliable.
- Oversee critical systems including:
- OMS
- RMS
- Back Office
- DP systems
- Reconciliation systems
- Payment systems
- Client onboarding systems
- Drive automation and straight-through processing across operations.
- Identify operational technology gaps and work with technology teams/vendors to resolve them.
- Ensure appropriate system controls, audit trails and business continuity.
- Vendor & Partner Management
- Manage key operational vendors and technology partners across RMS, OMS, Back Office, DP, payments and other infrastructure.
- Negotiate SLAs and ensure adherence to agreed service levels.
- Drive vendor performance reviews and escalation mechanisms.
- Evaluate and onboard new vendors where required.